ON-DEMAND PANEL
From Legacy to Leading: Modernising Government Services at Scale, supported by OutSystems
Learned how to transform Citizen Services 10x faster
From Legacy to Leading: Modernising Government Services at Scale, supported by OutSystems
Unlock digital transformation in government services with our on-demand panel, From Legacy to Leading: Modernising Government Services at Scale, in partnership with OutSystems. Hear from Elizabeth Thomason (CPS), Praveen Tomar (Ofgem), and Graeme Jamieson (HMRC) on overcoming legacy barriers, leveraging low-code, AI, and cloud technologies to modernise and future-proof your systems.
Legacy systems presented one of the greatest obstacles to delivering seamless, citizen-centric government services. They impeded efficiency, increased costs, and hindered innovation across the public sector. But what if this challenge could have been transformed into an opportunity?
This session focused on how government leaders leveraged low-code platforms, AI, and cloud-native technologies to achieve breakthroughs in application delivery, inter-departmental collaboration, and citizen engagement. Drawing on real-world examples from the Crown Prosecution Service, and other government organisations, we explored how to:
- Overcome the legacy barrier to accelerate digital transformation while navigating complex systems.
- Enable IT and business teams to build/modernise apps and overcome resource constraints.
- Harness AI to drive operational efficiency and enhance service delivery.
- Transform the citizen experience and outcomes through connected services.