What culture, capabilities and processes do public sector organisations need to prioritise to deliver effective outcomes for citizens - now and in the future? We asked our community of public sector leaders to share their insights, visualised here in an infographic.
Accepts an element of risk in pursuit of innovation
Values staff progression and development
Prioritises evidence-based policy decisions
Allows staff to choose work locations and patterns that suit their lives
Empowers all staff to fulfil technical capabilities
Values user-centred design as a priority
Keeps pace with the tech market
Committed to information sharing with public and partners
Values partnership projects with other public sector bodies
Welcomes emerging suppliers as well as legacy providers
Welcomes challenges to established processes
Capable of responding to a volatile environment
Builds teams with diverse skills and backgrounds to unlock innovation
Involves its population in decision making for service delivery