Citizen Experience
Reimagining the interactions between government and citizens, to build more user-friendly, accessible, and responsive public services.
10.4 million people now using the NHS App
Government App hits 5 million downloads
IPO launches digital IP renewal service
HMCTS opens fourth Service Centre as part of £1bn reform programme
DVLA ranked 4th in international driving licensing benchmarking report
Slough Council discovers £100m hole in finances, declares bankruptcy
GovX Show #41: Customer-driven public service transformation - Sarah Whitehead, IPO
GOV.UK government services portal suffers outage
