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REPORT
State of Digital Government
User First? Realigning Priorities in the Public Sector
This exclusive research produced by Government Transformation Magazine and Adobe, assesses the progress being made in UK public services in adopting more user-centric design that drives improved outcomes for citizens while driving operational efficiency.
With exclusive quantitative research supported by interviews and commentary with government leaders, the report offers practical insights to support digital service transformation across the UK public sector.
Key Findings
49.1%
of Directors say that their “digital priority” is Data, Data Governance &
Structuring Data.
36%
of Directors say that User-Centric Design is a bigger priority than Budget or Policy
50.4%
of all respondents spend more than 40% of their time and budget on maintaining legacy technology.
