Featured stories
Briefing: Voice AI and the new front door to public services
MoJ transcription tool offers lessons for government, NAO reports
Liverpool wins international "City of Innovation" award
AI plans for £2bn HMRC customer service overhaul revealed
Upcoming Events
IN-PERSON WORKSHOP
Workshop - Connecting Data, Understanding People: Designing Better Public Services
How can government leaders bring together policy, programmes and trusted data to turn priorities into outcomes in the age of AI? Join us in London on 29 October.
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2ND ANNUAL CONFERENCE
Government Transformation North (26 November 2026)
Government Transformation North connects strategy with practice - joining up the people, data, and technology reshaping how government works and what it delivers. Join us in Manchester on 26 November.
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Get an overview of all our upcoming digital and in-person events to accelerate your transformation programmes.
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Learning resources
RESEARCH REPORT
Download: Unlocking Cloud Efficiency for Smarter Government
Our new research, produced with IBM, reveals how cloud inefficiencies, legacy drag and underused AI capabilities are slowing progress, and what departments can do to unlock meaningful savings.
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DOWNLOAD HERE
RESEARCH REPORT
Download: Build Buy or Both Research Report
New research from Government Transformation Magazine and Oracle reveals how government DDaT leaders are managing the balance between building, buying and blending digital solutions.
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DOWNLOAD HERE
RESEARCH REPORT
Download AI Maturity in Public Services - State of Digital Government 2025
This new research, produced with Adobe, reveals why an execution gap persists, and where the greatest opportunities lie for government to accelerate AI adoption, strengthen data foundations, and deliver more personalised, seamless citizen experiences.
DOWNLOAD HERE
DOWNLOAD HERE
TRANSFORMATION
AI plans for £2bn HMRC customer service overhaul revealed
Further details of HMRC’s project to modernise services and transform customer service experience...
MoJ transcription tool offers lessons for government, NAO reports
DATA & AI
Briefing: Voice AI and the new front door to public services
Interview: How AI is reshaping the justice system
Simona Pappalardo, Deputy Director, AI Enablement, Justice AI Unit; and Sumitra Varma, Deputy...
INNOVATION
SMART PLACES
Liverpool wins international "City of Innovation" award
Director General of WIPO Daren Tang with Councillor Graham Morgan, Deputy Mayor of the Liverpool...
