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Learning resources
IN-PERSON EVENT
Government Transformation North (27 November 2025)
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RESEARCH REPORT
Download: Build Buy or Both Research Report
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ON DEMAND PANEL DISCUSSION
Webinar: Rewiring Government for Efficiency (On demand)
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TRANSFORMATION
Fragmentation to clarity: The Hague’s process management journey
How does a municipal authority of 12,000 employees move from fragmented processes to a shared...
Defra’s Richard Baines on leading the digital divide
How do digital leaders bring together teams who think, work and reason in completely different...
DATA & AI
AI and automation research reveals shift from promise to practicality
Artificial intelligence is no longer an experiment in government. Departments are already using AI...
Opinion: Three ways AI can help tackle the prison crisis
We need a long-term solution to prison overcrowding, and AI can contribute to that solution, says...
CITIZEN EXPERIENCE
Digital Veteran Card launched to simplify access to services
The Government has launched a digital version of the HM Armed Forces Veteran Card, giving veterans...
NHS to launch fully digital ‘online hospital’ by 2027
The NHS has announced plans to open its first “online hospital” – a virtual care model designed to...
INNOVATION
MoD launches AI Model Arena to speed up defence procurement
The Ministry of Defence (MoD) has launched a new AI Model Arena, a secure digital platform designed...
MoJ launches tech challenge to combat rising drone threat in prisons
The Ministry of Justice (MoJ) has launched a new innovation challenge to counter the growing use of...
SMART PLACES
Scotland launches cyber observatory to strengthen public-sector resilience
TheScottish Government has announced a strengthened national approach to cyber security with the...
Land Registry launches digital-first strategy to modernise property services
HM Land Registry (HMLR) has unveiled its Strategy 2025+, setting out plans to build a faster,...
